Schedule of Events
All agenda items are in Mountain Standard Time (MST).
Sunday, October 22
8:00 am | Golf Tournament and Luncheon (on property) |
9:00 am | Pickle Ball Tournament and Luncheon (on property) |
8:00 am- Noon |
Community Service Project
Community Garden Cleanup at Urban Farming Education(pre-registration required, offsite, limited to 60 attendees) |
8:00 am- Noon |
Jim McGrane Charity Bike Ride 22-mile route – leaves from the hotel (pre-registration required, limited to 40 attendees) |
10:00 am - 8:00 pm |
Convention Registration (Attendees & Exhibitors) |
1:00 pm - 5:00 pm |
Exhibitor Set Up |
2:00 pm - 4:00 pm |
Community Service Project
Arizona ASPCA Chapter: Build a Dog House(pre-registration required, limited to 70 attendees, on property) |
4:30 pm - 5:30 pm |
New Member and Leadership Reception |
5:00 pm - 6:00 pm |
Women's Council Reception |
6:00 pm - 8:30 pm |
Welcoming Reception (in Exhibit Area) |
Monday, October 23
Tuesday, October 24
7:00 am - 3:00 pm |
Convention Registration |
7:00 - 8:15 am |
Group Breakfast |
7:00 am - Noon |
Exhibits Open |
8:30 - 10:15 am |
General Session
President’s Report and Keynote AddressSpeakers:
RALPH PETTA
TIM URBAN |
10:15 - 11:00 am |
Break |
11:00 am - Noon |
Issue Breakout Sessions
Foundation Room, Grand Canyon 11-13
Turbulent economic conditions and the rapidly evolving digital landscape are driving rising rates of fraud. AI enabled tools can be used to both reduce fraud and to commit fraud against lenders. Equipment finance companies face the challenge of prioritizing fraud detection and prevention while delivering seamless user experiences. The rapid pace of fraudster innovation coupled with widespread AI capabilities creates an ever-evolving threat environment. As business fraud concerns rise, so does investment. According to Experian’s 2023 U.S. Identity and Fraud Report most businesses reported planning to increase fraud management budgets by 8-19%. Interestingly, despite increasing fraud prevention budgets, current measures don’t align with evolving customer expectations. Compliance, privacy, and managing customer expectations are key concerns for equipment finance companies, but striking the right balance between all three is challenging. How can organizations achieve these objectives without overburdening users or compromising personal boundaries? If fraud prevention limits our ability to create frictionless customer experiences, what is the right level of friction to achieve business objectives and still satisfy customers? Join this interactive panel discussion to gain valuable insights, best practices, and actionable techniques to optimize fraud prevention measures and elevate customer experience.
Speakers:
MARK BLAIS
HARMONY OSWALD
DEBORAH REUBEN, CLFP, DES, Moderator
MOTOFUMI TOHDA, CLFP People Power Room, Grand Canyon 1-2
This session will bring together a mix of Chief Marketing Officers and Senior Sales Leaders who lead marketing teams across the equipment finance industry. From organizations building from the ground up to large teams looking to add more efficiency to siloed sales and marketing structures. Understanding and defining the many profiles of customers can be a challenge for most organizations. Layer in the right mix of marketing and sales enablement to drive customer engagement and revenue, it can be a lot. Our expert panelists will address:
Speakers:
KELLY FURIA, Moderator
KYLE MALLINGER
KRISTI SCHON
JUSTIN TABONE BMO Room, Grand Canyon 3-5
Winners of the ELFA 2023 Operations & Technology Excellence Award Now in its twenty-third year, the Operations & Technology Excellence Award program is designed to recognize noteworthy achievements in operational and technology innovation in our industry. In this session, we will honor this year's award winner, Oakmont Capital Services, and showcase their award-winning solution. Hear from our winners as they share insights gleaned from their unique project experiences. The transformation highlighted will show the importance of strong leadership and the holistic approach that is vital to positioning a company with the right process and technology for the future. The project covered in this session is sure to resonate with both business and technology leaders who are considering significant process and technology change. Speakers:
MICHAEL BAEZ
SCOTT NELSON
KAYLA PERLINGER
CANDACE REINHART, CLFP, Moderator
WILLIAM SCHMIDT ELFA Room, Grand Canyon 9-10
Speakers:
JEFFREY BILBREY
ANDY FISHBURN, Moderator
STEPHANIE HALL, CLFP
BRADLEY SALYER |
11:00 am - 3:30 pm |
Spouse/Companion EventMusical Instrument Museum VIP Tour and Luncheon |
12:00 - 4:00 pm |
Exhibit Hall Tear Down |
2:00 - 2:30 pm |
Refreshment Break |
12:15 pm - 2:00 pm |
Community Luncheon |
2:30 - 3:30 pm |
Issue Breakout Sessions
Foundation Room, Grand Canyon 11-13
This session will provide an overview of the factors that have led to economic volatility in 2023 and the effects of that volatility on equipment verticals. The panel will cover construction, agricultural, industrial, material handling, and the transportation sector from both an auction and appraisal point of view. The verticals will be discussed and recapped by an equipment leasing professional who will share the real-world effect of the volatility on the retail side of equipment management and leasing. This session will use real world data produced and aggregated by the panelists. Speakers:
MITCH HELMAN
STEVE OLIVER
JIM RYAN
JENNIFER SABLOWSKI, Moderator
BENJAMIN SPEED BMO Room, Grand Canyon 3-5
Supported by the ELFA Technology Innovation Council What if, instead of having to follow standards imposed on us from outside the industry, we came together as an industry and create standards to accelerate innovation and resilience to shape the future? In this high-energy session, industry leaders and visionaries will come together to explore the role that standards play in shaping the future of equipment finance. Through thought-provoking discussions and lively debates, participants will delve into the ways in which standards can drive innovation, foster collaboration, and create a thriving ecosystem for all stakeholders. By the end of our time together, participants will gain valuable insights and hear an update on the crucial next steps to generate momentum around this vital topic. This session will foster discussion, challenge assumptions, spark innovation, ignite transformative ideas and drive for outcomes that accelerate innovation and liquidity in equipment finance. Progress comes from the industry's collective efforts, and this session aims to be a catalyst for change. Don't miss this incredible chance to have your voice heard and be part of an interactive, forward-thinking session sponsored by the ELFA’s Innovation Advisory council. Speakers:
JEFF BILBREY
ANDREW COTTER
ROMAN GAJDA
JENNIFER MARTIN, Moderator
DENIS STYPULKOSKI |
5:00 - 8:00 pm |
Closing Party |
8:00 - 9:30 pm |
After Glow Party |